Reviews

Great customer service!

Brittany and Steve, and the complete staff are a pleasure to work with. They go above and beyond to help each customer! Tell them Gary from "Bumper to Bumper " sent you!!!

Excellent front desk help. Great rates. And a clean and secure facility.

The man that took us to drop off the U-Haul at this place is very compassionate, we didn't get his name and I didn't get out of the SUV, but Rodney was telling him how the window got busted being parked at the windsufer hotel and he gave him good advice and took money off his charge and he didn't have to do that. So that's hope they are still good ppl left. Thank you sir

Very helpful and courteous staff . They've made things easier and I would highly reccomend them to anyone looking for storage in the area.

Started out with a 10x15 indoor climate control unit. Was given same price as quoted on the phone and the process of signing up and getting registered is very easy and crystal was so very helpful in answering any questions i had as well as when it was time to see my unit she accompanied and made sure I knew where to go and how to access through the locked gate. Theres plenty of cameras and you have to enter a code you choose for you every time you enter and exit so safety is not a worrt to me at all. My other unit is a 10x10 still indoor still climate control and they even transferred monies left from previous account onto this so the transition was seamless and easy. Just make sure you clean your unit when you depart ..i like to leave things nicer than when i found them.. Apply that and youll get any deposits back and avoid a cleanout fee

System for returning uhaul equipment was down as well as the link to return the equipment the same day I purchased expired it should expire in 2 days not 2 hours for same day rentals... Was on the phone for hours trying to return uhaul equipment.

Brittney and Richard are awesome!! They were so helpful and friendly as I rented my first truck to move into my new home. They both answered all of my questions and everything about this business is well maintained, clean, and bright. I would certainly recommend Strand Storage Center to anyone in the area.

Very nice and helpful friendly staff

Awesome service and lot's of units to pick for your needs

Very reasonable prices to store things

Nice place

Second time here in less than 3 months. Exact same EXCELLENT customer service!! Highly recommended

Great service

Great place very reasonable

Good experience friendly l will use it again

Best facility at the Grand Strand. Very flexible and helpful. Rates reasonable for the market.

Awesome dude

Outstanding and efficient customer service here! Holly and Steve helped save us a lot of running around and hassle after some issues with our reservations online. They offer multiple size towing trailers and got us the right one! Thanks again.

Very Helpful

Great place to rent a uhaul

I rented a trailer from here. The people were very nice an helpful. Was a pain free and simple transaction.

Angel is an angel! Her Mom named her well! She helped us with moving, storing our homes contents and than moving again. Stress and anxiety were never in our experience thanks to Angel. It makes such a difference when employees care about customer satisfaction. Angel gets 5 stars of course as well as 5 halos from us!

Lois was very helpful in finding the size for my needs. Price was very good. Clean and organized facility. The unit was clean and dry. Units are elevated. Very good service and paperless contract.

Great place for storage

Rented a truck from them and they were very friendly and helpful. Check-in and checkout was super quick and easy.

Picked up Uhaul truck. The staff was very friendly and helpful!

Mask required to be in office Six ft social distancing wasn't required

Very helpful employees

Had a few units and an outside parking spot for years now. Well maintained. Friendly employees. A+

Good folks an great location,👍👌👍

Super friendly and efficient.

Friendly and polite. They well help you in anyway they can.

Outstanding customer service, the workers are very helpful and excellent equipment.

Rented from these guys a few years back. I got a great price on my unit. Steve was awesome. Very nice guy and very thorough on everything. Rented my uhaul from here when it was time for me to move my stuff out. Again he was amazing with the expierence. Highly recommend for everything

I deal with Strand Storage weekly as I own a local moving company here in Myrtle beach and the staff is outstanding and eazy to get along with. Highly recommend...

Great experience!!

Great staff..service..clean

Great professional staff, very clean, secure. Steve is great and goes the extra mile. Highly recommend.

Ok

Great folks and great customer service! They always have what I need and their vehicles are clean. I would highly recommend them 🙂

Best Storage place in MB hands down. Reasonable, clean, and accommodating.

Helpful staff, climate controlled units and good rates.

We had such an amazing experience here and it was all because of the customer service!

Great location.

The best storage area out there!!! Steve and crew are simply the best!! Best location!!! Best facility hands down!!!

Easy in and out, climate controlled and friendly staff.

I've been a client of Strand Storage for years. Using their climate controlled units and U-Haul rentals. The staff is extremely informative and helpful. I would definitely recommend them for your needs. Very secure also. 🤗

Would love to give thanks to Angel, Britany and Steve for helping my wife and I today. They were able to accommodate us in a short amount of time and made an almost stressful situation disappear. Awesome job!! Highly recommend!!!!

Serious service here honest and up front

Very accommodating owners. One fault, frogs in outside containers..not happy with that.

Friendly staff. Great rates. We store our trailer here every year during Mustang Week.

We love it

Easy access and the staff is great!

They were very helpful, quick and honest. A great place to rent from.

Rented a uHaul here recently and received fantastic customer service. They go above and beyond in all they do. I will rent from here again! Thanks.

Good place , and very close to town.

If every customer service experience in life were like those at Strand Storage, I'd be delighted. This is a fantastic business, and the management is wonderful and trustworthy! I def recommend them.